COVID-19 Policies and Procedures

As always, the safety and security of our guests and team members remains our top priority, so we have put the following measures in place for all Frontiers North-operated trips and establishments. As the situation around COVID-19 continues to evolve, so will our policies and procedures as new information and guidelines are made available from public health officials. 

We are closely monitoring the situation and will provide further details along with any updates to our booked guests ahead of their planned trips if applicable.

Click on the links below to jump to the relevant section on this page:

• Requirements for Entry to and Departure from Manitoba, Canada
• General Overview of COVID-19 Policies and Procedures
• Preparation for Your Trip

Last updated 20-Jan-2022

Requirements for Entry to and Departure from Manitoba, Canada

You are ultimately responsible for your travel arrangements into the country of Canada and the province of Manitoba. As outlined by the province of Manitoba’s latest Travel and Self-isolation public health orders, “14 days of self-isolation (quarantine) is required for all individuals returning to or coming to Manitoba from all jurisdictions, unless the individual is exempt in the order from quarantine.” A traveller is considered exempt if they “have completed a full series of COVID-19 vaccines and two weeks have passed at the time of their arrival since their last dose. This exemption includes children who are not eligible for the vaccine based on age, if all individuals they travelled with are fully immunized.”

Guests arriving into Canada from any international point of origin must also adhere to Canada’s Mandatory quarantine or isolation requirements that also provide an exemption to fully vaccinated travellers. Please visit this Government of Canada - Travel, quarantine and borders page for detailed information.

For Guests booked on a multi-day package tour with us in February or March 2022:

For those Guests who require a COVID-19 test result to return to their country of origin, there will be a direct service available to you in Winnipeg through Star COVID Testing at a cost of $119 CAD plus GST (click here for credit card authorization form). This is a third-party service not offered by Frontiers North Adventures; guests are responsible for making their own arrangements if desired. Please check your itinerary for details of how to make an appointment if desired. For more information, contact Marina at [email protected].

General Overview of COVID-19 Policies and Procedures

COVID-19 Immunization Declaration and Proof of Vaccination

It is required that all guests and staff be fully immunized with a Health Canada-approved COVID-19 vaccination for at least two weeks prior to their scheduled departure. Prior to your trip with Frontiers North Adventures, our guests are asked to declare to us that they are fully vaccinated (click here to see our COVID-19 Immunization Declaration form).

Once in Manitoba, in order to participate in various activities around the province, public health guidelines require proof of vaccination (i.e immunization records). Said activities include but are not limited to entering any restaurant, licensed establishment, museum or art gallery, as well as utilizing certain transportation and participating in select tours and activities. Failure to provide proof of vaccination may result in the guest’s access being denied to certain third-party services throughout their trip.

You can click here to check if you qualify as a fully vaccinated traveller in Canada.

Transport

Whether on our charter plane, aboard a Tundra Buggy or somewhere in between, our private transport vehicles will now undergo enhanced cleaning including more frequent sanitization of high touch surfaces. Additionally, we employ the use of an electrostatic sprayer across our Churchill operations. Personal luggage outer surfaces will be sanitized prior to arrival in Churchill and before departure, and hand sanitizer will be made readily available for application by guests prior to boarding all vehicles. Staggered and/or assigned seating arrangements will also be enforced where possible to increase physical distance between guests and minimize cross-contamination. For the personal protection of the guest and anyone the guest may come in contact with, it is mandatory for guests to wear a mask aboard all transport vehicles.

Accommodations

The Tundra Inn hotel became Clean It Right-certified in 2020, with all full time staff trained in an enhanced cleaning education and awareness program. To minimize the potential for cross-contamination, continental breakfast has been temporarily suspended and individual room housekeeping will not be provided unless requested.

Meal Service

Food preparation will continue in accordance with Manitoba Health guidelines for food establishments. Guests will be required to sanitize their hands upon entering food establishments while on tour and physical distancing rules are in place. To minimize the potential for cross-contamination, we have adjusted lunch service aboard our Tundra Buggies to include individually-wrapped sandwiches, canned pop and fresh water only; hot beverages and refills will not be provided at this time. Additionally, the Tundra Inn Restaurant & Pub became Clean It Right-certified in 2020, with all full time staff trained in an enhanced cleaning education and awareness program.

Tundra Buggy Lodge

All full time staff at the Tundra Buggy Lodge have been trained in an enhanced cleaning education and awareness program following Clean It Right guidelines. Each of the lodge units—Dan’s Diner, Thanadelthur Lounge, and Hearne and La Perouse sleeping quarters—are equipped with an intake to draw in fresh air at regular intervals and will undergo enhanced cleaning daily, including more frequent sanitization of high touch surfaces with an electrostatic sprayer. The bathrooms will also be deep cleaned daily with high touch surfaces sanitized every half hour during peak usage times. Hand sanitizer will be made readily available to guests throughout the lodge.

For the personal protection of the guest and anyone the guest may come in contact with, it is mandatory for guests to wear a mask at all times while at the lodge except when eating or drinking, or when in their berth with the curtain closed. Assigned sleeping arrangements in the same pod(s) will also be enforced for groups travelling together where possible to increase physical distance between groups and minimize cross-contamination.

Revised Booking Policies

Be assured that we are doing everything we can to ensure your travel safety and to provide maximum flexibility for your trip. Given these unique circumstances, we have made adjustments to our booking policies to give you extra peace of mind. You will find our policy detailed in full under our terms and conditions. 

Preparation for Your Trip

Carry Proof of Vaccination

All guests must carry physical proof of Health Canada-approved COVID-19 vaccination on their person for the duration of their tour, as they may be required to present it on check-in at various stages of their trip. It is mandatory that all guests be fully immunized for at least two weeks prior to their scheduled departure. Acceptable proof of vaccination includes physical, printed or electronic vaccination records and/or cards. We have been advised that if a guest holds a Manitoba Immunization Card, the QR code alone may not be sufficient, so we strongly encourage all guests to print their proof of vaccination and carry a physical copy on their person prior to the commencement of their tour. If the guest cannot provide proof, they may be denied participation and/or boarding.

Proof of vaccination information must include:

• Details of first dose (date, country and vaccine received)
• Details of second dose, if one was required (date, country and vaccine received)
• Print-out, photo or PDF of vaccine dose records (eg. receipts, paper or electronic record of immunization, vaccination card or confirmation, etc.)

Click the link to see a sample immunization record that meets the requirements outlined above.

Wear Your Mask

Where sufficient physical distancing may not be possible, it will be mandatory for guests to wear a mask for certain portions of the trip, including but not limited to at airports and train stations, in-transit, on Tundra Buggy excursions and at the Tundra Buggy Lodge. This is for the personal protection of the guest and anyone the guest may come in contact with. It is the guest’s responsibility to provide their own mask for the duration of the trip; if the guest does not have a mask of their own, one can be purchased in Churchill at Fifty Eight North - Home of the Tundra Buggy at 124 Kelsey Blvd. in Churchill.

Travel Sustainably

In keeping with our sustainability efforts, to reduce waste and prevent cross-contamination, we encourage all our guests to bring their own pre-filled, reusable beverage container (eg. water bottle or resealable travel mug) throughout the duration of the tour.